bd jili Privacy Policy
Protecting your personal information is our priority. This policy explains in detail what information we collect, how we use it, and how we keep your data safe.
1. Introduction and Scope of Policy
bd jili is an online entertainment and betting platform operated for users in Bangladesh. We believe you have full rights over your personal information and the right to know where and how it is being used. This privacy policy puts that commitment in writing.
This policy applies to the bd jili website, mobile application, and all associated digital services. If you are under 18 years of age or do not meet the required age limit (21+) for using our platform, you are not permitted to register or use the services.
bd jili reserves the right to change the terms stated in this policy at any time. Registered users will be properly notified before any changes take effect.
2. What Information We Collect
To ensure the quality of our services and improve your experience, bd jili collects several types of information. This information may be collected directly from input you provide and automatically through the system.
2.1 Registration and Identity Information
- Full name, email address, and mobile number
- Date of birth (for age verification)
- Current address
- National ID card or passport details (during identity verification)
- Username and password created by the user
2.2 Financial Transaction Information
Financial information required at the time of deposits and withdrawals is collected. Transactions on our platform can be made via bKash, Nagad, Rocket, Upay, and bank transfer. A record of each transaction — date, amount, and method — is stored in the system.
2.3 Technical Information
- IP address and device type
- Browser version and operating system
- Time of platform access and session duration
- Information obtained from cookies and similar tracking technologies
- User navigation patterns and click activity
2.4 Gaming Activity Information
Which games you played, when you played, bet amounts, and results — this information is stored in the account history. It is used to ensure responsible gaming and to monitor account security.
3. Purpose of Using Information
bd jili uses collected information only for the purposes listed below. Information is not sold to third parties for any additional commercial purpose.
- Creating, verifying, and managing accounts
- Processing all financial transactions including deposits and withdrawals
- Ensuring platform security and preventing fraud
- Providing user support (via live chat and email)
- Complying with applicable legal obligations
- Analyzing and improving platform performance
- Managing bonuses, promotions, and personalized offers
- Monitoring and supporting responsible gaming activity
By analyzing your gaming habits and transaction history, bd jili may take responsible gaming measures when needed, such as recommending limits or temporarily suspending an account.
4. Cookie Policy
The bd jili website and app use cookies and similar technologies (such as local storage and session storage). Cookies are small text files stored on your device that help the platform remember your preferences and activity.
4.1 Types of Cookies
- Essential cookies: Required for login sessions and security; the platform cannot function properly without them.
- Functional cookies: Remember your language, theme, and other preferences.
- Analytics cookies: Used to understand which parts of the platform are used most.
- Security cookies: Help detect suspicious activity and prevent fraud.
You can control or disable cookies from your browser settings. However, disabling essential cookies may cause some platform services to not work properly.
5. Sharing Information with Third Parties
bd jili does not sell your personal information to third parties for commercial purposes. However, limited information may be shared with relevant parties in the following circumstances:
5.1 Payment Processing Services
To confirm deposits and withdrawals, the necessary financial information is shared with payment gateways and mobile financial service providers (bKash, Nagad, Rocket, Upay, and banks). This sharing is solely for the purpose of completing transactions.
5.2 Technology and Infrastructure Services
Third-party servers, cloud storage, and cybersecurity providers used to operate the platform may process limited technical information. These service providers are contractually bound to comply with our privacy standards.
5.3 Legal Obligations
Relevant information may be provided upon receipt of a valid order or notice from a competent court, government authority, or law enforcement body. No information beyond what the law requires will be provided in such circumstances.
5.4 Game Software Providers
When using software from game studios such as JILI, PG Soft, Pragmatic Play, and Evolution, limited gaming data may reach their systems. However, directly identifiable personal information is not shared with these parties.
6. Data Storage and Security
bd jili applies industry-standard security measures to keep your information safe.
6.1 Encryption and SSL Protection
Our platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers encrypted. Passwords are always stored in encrypted (hashed) form — no staff member or system can view passwords directly.
6.2 Access Control
Access to personal data is restricted to authorized personnel only and is managed through a strict role-based access control system.
6.3 Data Retention Period
Information is retained for as long as the account is active and for as long as required to meet applicable legal obligations. Even after an account is closed, certain financial records may be kept for a defined period as required by law. After the defined period, data is securely deleted or anonymized.
7. User Rights
As a bd jili user, you have certain fundamental rights regarding your own information:
- Right to access: You can request to view the information stored in your account.
- Right to correction: You can contact the support team to correct inaccurate or outdated information.
- Right to data portability: You have the option to request a copy of your own data.
- Right to deletion request: Subject to applicable legal obligations, you can request deletion of your data when closing your account.
- Right to object to processing: In certain circumstances, you can object to the processing of your information.
To exercise these rights, contact our support team via live chat or email.
8. Protection of Minors
bd jili's services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at the time of registration. If we confirm that a minor has created an account, that account will be suspended immediately and the associated data will be deleted.
9. International Transfer of Data
In some cases, due to technical infrastructure requirements, your information may be processed or stored on servers in countries outside Bangladesh. For such transfers, we ensure that data protection standards are maintained and that the relevant service provider is bound by appropriate security agreements.
10. Marketing Communications and Preferences
bd jili may contact you via email or app notifications about new bonuses, promotions, or important platform updates. You can change your preference to receive or stop such communications from your account settings.
However, there is no option to opt out of communications related to account security, transaction confirmations, and legal matters — these are an essential part of the service.
11. Policy Changes and Updates
This privacy policy may be updated from time to time due to business needs, technological changes, or legal obligations. Registered users will be notified by email and through a notice on the platform before any significant changes.
Continuing to use the platform after a revised policy is published will be considered acceptance of the new policy. The date of the most recent change is noted at the top of the page.
12. Contact and Complaints
If you have any questions, complaints, or requests to exercise your data rights regarding this privacy policy, please contact our support team directly:
- 24/7 Live Chat: via the live chat button on the website or app
- Email: [email protected]
Our support team is available to help in both Bengali and English. Responses to data-related requests are generally provided as promptly as possible.
To learn more about the overall terms of using our platform and user rights and responsibilities, visit our About Us page.